Free shipping for orders over RM120.00
Delivery Policy

DELIVERY POLICY

Orders are processed for delivery on business days only (Monday to Friday, excluding Public Holidays). 

We will use Poslaju as our standard delivery courier for local delivery. Delivery usually takes 3-7 business days for West Malaysia and 4-9 business days for East Malaysia. 

We will use Pos Malaysia for international delivery and it will take up to 21 business days* for Singapore & Brunei, and up to 24 business days* for Thailand & Indonesia.
(*All delivery days are excluding Saturday, Sunday and public holidays in Malaysia) 

During peak sale / special events / promotion period, order processing and/or shipping may be extended slightly longer than the usual lead time due to heavy surges in online orders.

It is advised to place your order 1 week in advance for festive periods such as Hari Raya, Chinese New Year, Deepavali, etc.

 

How long will my order take to arrive?
Deliveries take 3 to 7 working days.


What is the postage charge on orders?

Malaysia
- Delivery FREE for parcel collection in retail shop.
- Delivery FREE for all orders of RM100 or above.
- RM7 will be charged for orders amounting less than RM100 (West Malaysia).
- RM10 will be charged for orders amounting less than RM100 (East Malaysia).

 

Oversea (Singapore, Brunei, Thailand, Indonesia, Vietnam)
- RM25 flat price will be charged for all orders.


Can I know the status of my orders?
 When goods are dispatched, we will inform you of your tracking number via email. If you have a confirmation tracking number, follow the link below for the parcel shipment status.

Poslaju
https://www.poslaju.com.my/track-trace-v2/ 

J&T Express
https://www.jtexpress.my/track

Or, log in to your account to check parcel shipment status.